Taking courses, gaining experience, and earning certifications can help you hone these skills, as can practicing and learning independently. Communication skills and customer service skills are also important to the success of an IT support specialist. Knowledge of and certifications in cybersecurity, as well as skills related to Linux and Microsoft operating systems, will make you a more competitive job candidate. Organizations rely on IT support specialists to tackle the technical challenges that end users, internal employees, and other in-house IT professionals come across.
- The CompTIA Network+ certification is your ticket if you work with networking technologies.
- One option to become a computer support specialist is to study for a bachelor’s degree in IT or computer science.
- If you have a strong interest in technology and problem-solving, a career in IT support may be perfect for you.
- That’s why employers and employees are both increasingly turning to the more nimble world of professional certifications.
Student Experience
While not always required, having a degree in information technology, computer science, or a related field can significantly enhance your knowledge and skills in the IT industry. The growing demand for IT specialists is largely due to the rise in digital transformations organizations are undergoing. As more businesses prioritize big data analytics, information security and innovative digital tools, the demand for IT specialists continues to present an increase in job Software engineering opportunities for graduates.
- Such projects can show initiative, problem-solving skills, and a willingness to learn — all traits that are highly valued in an IT Specialist.
- Equipped with the right skills, educational background, and persistence, you are on the right track to making a significant contribution to the digital landscape.
- What’s more, becoming an IT support specialist opens up opportunities in a wide range of industries, and gives you the potential to work remotely and flexibly.
- This graduate program curriculum builds on principles explored in IT undergraduate studies to expand your abilities and technical expertise.
- If you’re looking for a fulfilling career in IT but don’t have years to dedicate to schooling, an IT support specialist could be the perfect role for you.
- Keep in mind that factors like location, industry, and experience level can influence your earning potential.
Gaining practical experience as an IT support specialist
With the increasing trend of remote work, many IT specialists are now also able to work from home. IT Specialists typically work in an office or computer lab environment, but they may also be required to travel to different SysAdmin / IT Support Specialist job company branches or client locations. They are responsible for designing, operating, and maintaining technology products. Mock interviews and practice tests can be beneficial to gain confidence and improve your performance. Remember, an interview is not just about what you know; it’s also about how you communicate it.
Should I Become an IT Support Specialist in 2021?
It can also provide you with valuable insights about the industry and current job market trends. Whether you choose an internship or an entry-level job, it’s important to approach each day as a learning opportunity. Entry-level jobs, on the other hand, may involve responsibilities such as answering user inquiries, documenting IT support processes, and basic network maintenance. These can include hardware problems such as broken monitors, keyboards or printers, as well as software issues like operating system https://wizardsdev.com/en/news/buttons-or-dropdowns/ bugs or issues with specific applications. In this step, you’ll need to develop a deep understanding of both hardware and software systems.
- Prior to joining University of Phoenix, Kathryn taught fifth grade to underprivileged youth in Phoenix.
- For cybersecurity, look into CompTIA Security+ or Certified Information Systems Security Professional (CISSP).
- Engaging with others in the field can provide insights into job opportunities, industry trends, and potential career paths.
- Employers highly seek out IT support specialists with cybersecurity expertise.
- Staying updated on industry trends and technologies is crucial for anyone looking to become an IT support specialist.
Networking can lead to job opportunities, mentorship, and collaborations that can advance your career. As technology continues to evolve, the role of IT specialists will become even more vital. They must stay updated with the latest advancements and be prepared to adapt to new challenges, making their expertise indispensable in virtually every industry. Technology evolves rapidly, so staying updated with the latest trends and advancements in IT is important.